We offer a 30-day return window from the date your order is delivered. However, all products sold are considered Final Sale, meaning we are under no obligation to accept returns unless explicitly approved. Return requests made within the 30-day window may be reviewed, but approval is granted solely at our discretion.
Eligibility Requirements for Return Consideration:
To qualify for return consideration, the following conditions must be met:
- The item must be unused, unworn, and in brand-new condition.
- All original packaging, accessories, and parts must be included (e.g., bags, inserts, minifigure accessories).
- The item must not show signs of tampering, modification, or handling damage.
- You must provide proof of purchase (e.g., order number or receipt).
Return Process:
If your return request is approved:
- You will be required to cover the cost of return shipping.
- A return authorization number (RMA) and return instructions will be provided.
- Items returned without prior approval or without an RMA may be refused and returned to sender.
- We recommend using a trackable shipping service to ensure the return is received.
- Once your item is received and inspected, we will notify you of the outcome. If approved, a refund will be processed to your original payment method within 3–7 business days.
Important Notes:
- We reserve the right to deny any return request, regardless of reason, if it does not meet our eligibility criteria or if the item was sold as part of a clearance, limited edition, or specialty batch.
- Custom minifigures, blind bags, mystery boxes, and discounted items are generally not eligible for return.
- If you believe you received a defective or incorrect item, you must contact us within 7 days of delivery for us to investigate.
By placing an order on our website, you acknowledge, understand, and agree to all terms outlined in this Returns & Final Sale Policy.
